WORKAI® introduces AI for Work — the AI-native approach to Employee Experience
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High costs and informational chaos The volume of messages circulating within organizations has become a real and growing problem. According to Gartnera, as many as 38% of managers and more than one quarter of employees report receiving too many messages. This challenge is exactly why organizations are asking how to personalize internal communication in a […]
Understanding the pros and cons of top-down and bottom-up communication is essential for designing an efficient information flow. Each model serves a different purpose and works best in different scenarios, which is why intentional, well-structured communication strategies have a direct impact on leadership effectiveness and employee engagement. Best practices in top-down communication 1. Define clear […]
AI-powered terms explanations with WORKAI® Buddy For whom: All usersUse case: Instantly understanding unfamiliar terms while reading intranet content.Description: We’ve added a new capability to WORKAI® Buddy that makes reading and learning easier across your intranet – AI-powered terms explanations. When enabled, this feature uses AI to detect and explain complex terms found in published […]
Top-down vs bottom-up – when to use top-down comms? Crisis situations and the need for quick decisionsIn times of crisis or when urgent decisions are needed, the top-down approach is usually more effective. Speed and clarity are critical in such moments. For example, when changes in company policy or actions are required to protect the […]
Employees at operational and mid-management levels have the opportunity to share their opinions, ideas, and concerns directly with managers and executives. This creates a more democratic model of communication, where the focus is on employee involvement in decision-making and strategy development. Unlike the top-down approach, bottom-up communication emphasizes engaging employees in decision-making processes and giving […]
Traditionally, top-down communication was seen as a one-way flow of information – managers set the goals and assigned tasks, while employees carried them out with little room for dialogue. Today, however, more organizations recognize the importance of adding transparency and interaction to this model, ensuring that employees not only receive information but also understand the […]
AI assistant WORKAI® Buddy For whom: All usersUse case: Instantly finding information, documents, and support via an intranet AI assistant.Description: We’ve introduced WORKAI® Buddy, a smart AI-powered chat assistant designed to help users navigate the Intranet and Knowledge base, find answers, and access internal resources more efficiently. Additionally, WORKAI® Buddy can generate a summary of […]
