WORKAI® introduces AI for Work — the AI-native approach to Employee Experience

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Q2 2026 PRODUCT UPDATE: AI document understanding in Workai Buddy

This quarter, we’re making Workai Buddy even smarter. With AI-powered document understanding, Buddy can now answer questions using not only page content, but also information stored in files in Workai Assets — helping employees find answers faster without opening every document.

Alongside this major enhancement, we’re introducing Video and Reels in Workai Learning, task tagging, faster multilingual intranet performance, and several improvements that make everyday work more efficient across the Workai platform.

Want to explore every new feature in detail? Keep reading or click here for the full update.

AI document understanding with Workai Buddy

For whom: All users
Use case: Getting more accurate answers based on both page content and attached files.
Description: Workai Buddy can now answer questions using not only the content published on a page, but also information stored in files attached through Workai Assets. When a page contains documents such as policies, procedures, or guidelines, Buddy automatically includes their content to provide more complete and accurate responses.
Buddy also works with the latest version of every file, ensuring that answers stay up to date whenever documents are added or updated. Users can now search, ask questions, and generate summaries without opening each file individually.

For example, when viewing a page with attached HR policies and onboarding guidelines, an employee can simply ask Workai Buddy a question and receive an answer based on both the page content and the attached documents — without opening or reading each file separately.

AI document understanding with Workai Buddy improves knowledge discovery and makes important information easier to access, especially when valuable content is stored in documents rather than directly on intranet pages. Employees get complete answers faster, while organizations benefit from more effective use of their existing knowledge base.

AI document understanding in Workai Buddy

Video and Reels in Workai Learning

For whom: All users, Administrators, and Moderators
Use case: Learning through short-form and long-form video content.
Description: We’ve introduced a new Video module in Workai Learning, adding three formats: Reels, Shorts, and full-length videos. Reels are short, engaging clips displayed in a dedicated homepage widget. They can include one or more videos, support autoplay, and help users quickly discover related learning materials.
Shorts provide concise educational content that explains topics quickly and encourages further learning, while full-length videos support more comprehensive training. All video content is organized into Channels, making it easier to browse and discover materials by topic or source. Users can also explore content through categories, filters, and sorting options.

For example, an organization can use Reels to introduce a new cybersecurity course with a short preview, publish a quick password-security tip as a Short, and provide a full training video for employees who want to explore the topic in more detail. All materials can be grouped in one dedicated Channel.

This improves content discovery and makes workplace learning more flexible and engaging. Employees can choose the format that best fits their available time and learning needs, while administrators and moderators can organize video resources into clear, structured learning paths.

Faster Intranet performance with smarter language loading

For whom: All users and Administrators
Use case: Improving page loading speed in single- and multilingual intranets.
Description: We’ve improved Intranet performance by optimizing how language versions are loaded. Instead of loading every available language in the background, pages now request only the language needed for the current view. This reduces unnecessary data processing and helps pages load faster, particularly in organizations with multilingual content.

For example, when an employee opens a page in English on an intranet available in several languages, the platform loads only the English version instead of processing all other language versions in the background.

This improves speed, efficiency, and overall usability across the platform. Employees can access content with fewer delays, while organizations running large multilingual intranets benefit from better performance and reduced data usage at scale.

Task tagging in Workai Tasks

For whom: Administrators and all users
Use case: Organizing, categorizing, and filtering tasks more effectively.
Description: We’ve introduced tagging in Workai Tasks to make task organization more flexible and structured. Administrators can create and manage tags in the Tasks Admin Panel, while users can assign them when creating or editing tasks. This makes it easier to group related work and keep task lists clear as projects and responsibilities grow.

For example, a team can use tags such as “High Priority,” “Marketing Campaign,” or “Approval Required” to organize tasks by urgency, project, or workflow. Users can then quickly filter the list and focus only on the tasks relevant to their current work.

This improves clarity and day-to-day task management by making it easier to find, prioritize, and manage related tasks. Teams can stay better organized and spend less time searching through long task lists.

Saved Connections posts available in Intranet

For whom: All users
Use case: Quickly accessing saved Connections posts from one central location.
Description: We’ve introduced a new Posts tab in the Saved Items panel. Posts saved in Workai Connections are now available directly in the Intranet, giving users one convenient place to revisit important content without returning to the feed.

For example, when an employee saves a useful project update, announcement, or discussion in Connections, they can later access it instantly from Saved Items instead of searching through the feed or scrolling through older posts.

This improves accessibility and content organization by keeping saved posts easy to find and reuse. Users can return to important information faster and manage saved content more efficiently as part of their daily work.

More visual options with gradient backgrounds

For whom: Administrators, Editors, and Publishers
Use case: Designing more engaging and visually structured pages.
Description: Gradient backgrounds are now available for all blocks that support background colors, giving content teams more flexibility in how they design and organize pages. Editors can use gradients to highlight important sections, strengthen content hierarchy, and create more dynamic layouts without relying on custom design work.

For example, when creating a campaign page or publishing an important internal announcement, an editor can apply a gradient background to emphasize the main message, separate key sections, or create a more distinctive introduction.

This improves readability and visual engagement by making important content easier to notice and pages easier to navigate. It also gives teams more control over presentation while keeping page design simple and consistent.

Suggesting tags directly from page view

For whom: All users and Administrators
Use case: Improving content organization through user suggestions while maintaining administrative control.
Description: Users can now suggest new tags directly from the page view while browsing content. Suggestions are submitted through a clear, localized interface and sent to administrators for review, making it easier to improve content organization without losing control over tag consistency and structure.

For example, when an employee notices that a page is missing a relevant tag, they can suggest it immediately without leaving the content. An administrator can then review and approve the suggestion before it becomes part of the intranet taxonomy.

This improves collaboration around content organization and helps tagging evolve based on how employees actually use the intranet. At the same time, administrators retain full control over taxonomy and standards, ensuring that content remains structured, consistent, and easy to discover.

Task reminders in Workai Tasks

For whom: All users
Use case: Keeping unfinished tasks visible and preventing important responsibilities from being missed.
Description: In addition to the existing notification sent when a new task is assigned, users now receive a reminder if the task remains incomplete. This brings unfinished work back to their attention and makes it easier to stay organized as new tasks and notifications appear.

For example, when an employee receives a task early in the week but does not complete it immediately, Workai sends a reminder so the assignment does not get lost among other daily responsibilities.

This improves task completion and day-to-day organization by helping users remember unfinished work at the right time. It reduces the risk of missed deadlines and makes it easier to keep important responsibilities on track.

Resource attributes in the Spaces mobile app

For whom: All users
Use case: Viewing resource details while making a booking from a mobile device.
Description: Resource attributes are now available in the Spaces mobile app, making it easier to choose the right desk, room, parking space, or other resource when creating a reservation. Resources with assigned attributes display dedicated icons in the selection list, helping users quickly identify important features. Tapping an icon opens a tooltip with additional details without leaving the booking screen.

For example, when an employee is booking a meeting room from their phone, they can immediately check whether it includes video conferencing equipment, wheelchair access, or a specific number of seats before confirming the reservation.

This improves the mobile booking experience by making key information easier to access and understand. Users can compare available resources faster, make more informed choices, and avoid reservations that do not meet their needs.

Clearer event reporting with event dates

For whom: Administrators
Use case: Verifying and reporting on events and trainings more efficiently.
Description: Event and Training registration reports now include a dedicated Event date column, making it easier to see when each event took place directly within the report. Administrators no longer need to open separate event pages or check details elsewhere to confirm the correct date.

For example, when reviewing attendance across several training sessions with similar names, an administrator can quickly identify the correct event by its date and verify the related registration data without switching between different views.

This improves reporting clarity and saves time by keeping essential event information in one place. It also helps administrators review attendance more accurately and make decisions based on complete, clearly organized data.

Notifications for new idea submissions

For whom: Local Publishers
Use case: Staying informed about newly submitted ideas.
Description: Local Publishers are now automatically notified whenever a new idea is submitted. When a user adds an idea through the Ideas list, the assigned Publisher receives a notification immediately, providing clear visibility into incoming submissions.

For example, a Publisher responsible for reviewing employee ideas no longer needs to check the Ideas list regularly. New submissions are delivered directly as notifications, allowing them to review and respond more quickly.

This improves responsiveness and keeps the idea management process moving. It helps Publishers review, evaluate, and act on new ideas without unnecessary delays.

More interface languages available

For whom: All users
Use case: Using the Workai platform in a preferred language.
Description: We’ve expanded the list of available interface languages in Workai. Users can now select Portuguese, Portuguese (Brazil), or Italian directly in the language settings, making it easier to use and navigate the platform in their preferred language.

For example, employees in offices across Portugal, Brazil, and Italy can now access the Workai interface in their local language without relying on another language or translating navigation elements themselves.

This improves accessibility and creates a more inclusive, user-friendly experience for international teams. It also helps global organizations provide a more consistent digital workplace experience across different locations and language groups.

Together, these updates make Workai faster, more flexible, and easier to use across communication, learning, task management, and everyday access to information.

To see how the full Workai platform can support your organization, book a personalized demo with our consultant or watch the complete platform video demo.

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