Report Update: Digital Employee Experience 2025
Workai announces the release of the updated edition of its flagship report – “Transforming the Workplace: Employee Experience Platforms” – a key resource for organizations looking to intentionally shape the future of their digital workplace.
This updated version of the Digital Employee Experience report offers over 140 pages of insights, predictions, and best practices around Employee Experience (EX). It reflects on the rapid development of AI, evolving employee expectations, the growing importance of data ethics, and the impact of digital transformation on daily work experiences.
The report answers critical questions such as:
- How can organizations use AI to personalize content, automate processes, and predict employee sentiment?
- In what ways do EXPs support digital well-being and help prevent technostress?
- How are EXPs evolving into unified tools for hybrid and flexible work models?
- What does it take to build flexible and resilient workplaces ready for 2030?
The first edition of this report was developed in collaboration with PwC. This newest version (V1 2025) provides fresh perspectives on the evolution of Digital Employee Experience and includes the most recent trends that have shaped the workplace over the past year.
Key themes explored in the report:
Employee Employee Experience, redefined:
The updated edition emphasizes the strategic importance of EX in shaping modern and effective workplaces. It explores emerging challenges and opportunities within increasingly distributed, digital environments.
AI and automation:
The report shows how AI is being used not only to improve efficiency but also to enhance communication, personalize experiences, and support better decision-making at all levels of the organization.
Digital well-being and data ethics:
A strong focus is placed on addressing digital fatigue and building trust through transparent and responsible data practices, critical to employee satisfaction and organizational integrity.
A look ahead to 2030:
The report offers actionable insights to help companies prepare for the future of work – from evolving leadership roles and digital upskilling to designing EX around people, not places.
Who is this report for?
Designed for executives, HR professionals, and business leaders, the report serves as a practical guide for creating modern, sustainable, and engaging workplaces—where technology supports people, not replaces them. This edition provides not only thoughtful analysis but also tangible recommendations to help organizations navigate the complex reality of today’s workplace.
It’s a must-read for decision-makers looking to understand where Employee Experience is heading and how to stay competitive in a fast-changing world.
This edition doesn’t just update our view on Digital Employee Experience—it shows how to build a culture of trust, flexibility, and innovation in practice. In a world where technology and AI are accelerating change, those who adapt faster, smarter, and with more intention will come out ahead.
says Łukasz Skłodowski, CEO & co-founder of Workai
About Workai:
Workai is a unified, multichannel Employee Experience Platform (EXP) designed to assist companies in improving internal communication, knowledge management, and employee engagement. The platform offers ready-to-go tools as a service, ensuring a seamless experience without the need for technical expertise.
Alongside its intranet feature, Workai includes a comprehensive knowledge base, an internal social network, a mobile app for frontline workers, and powerful analysis tools. Its exceptional user experience, personalization, and customization features make it a preferred choice for companies globally, ranging from finance and telecommunications to retail and logistics.