5 must-have features of an employee communication app for retail

Nowadays, retail industry is constantly growing. It simply means supplying customers with the goods they need. Thus, the company has to be in constant contact with the customer in order to respond to inquiries and needs on an ongoing basis. The day-to-day work of sales, therefore, requires employees to be able to react quickly in order to satisfy the customer, instantly take care of stock shortages, or have up-to-the-minute updates on offers, promotions, or discount campaigns. This process may be supported by an employee communication app for retail. What functionalities should it have to facilitate the work of retail employees? 

1. Personalized newsfeed

Knowledge about the functioning of the company is very important for employees. Thanks to this information, they are aware of what is happening around them and in the place where they are hired. For this reason, employees should be guaranteed quick access to corporate information through an employee communication app for retail.  

A personalized newsfeed is a great support in this matter. Thanks to it, employees are up to date with new information. The personalization of the application also allows them to save the news for later. It may be very useful for instance when an employee serves a customer and does not want to miss the information. Then the only thing they have to do is saving it and read or watch it later.

2. Tasks

Managing tasks at work can be a big challenge. The difficulty is even bigger when the employee is involved in several projects and constantly has to communicate with colleagues. Remembering all tasks and responsibilities is then very difficult. Employees may feel overburdened and lose their energy. One of the best support in such situations is an application allowing employees to have a configurable list of tasks. Many retail workers do not have access to a computer during their working time. For this reason, having an application with a generated list of tasks may be a great convenience. This way employees can easily plan their daily activities and meet deadlines. 

The employee communication app for retail may be connected with internal communicators that can use it to generate tasks or surveys for employees. In this way, the company collects quick feedback from them. The application with a list of tasks improves the functioning not only of the company and teams but also of individual employees, which is why it is extremely valuable. 

3. Quick search engine

One of the best functionalities that the employee communication app for retail should possess is a quick search engine. Constantly changing conditions, new information, and important news appear every minute and do not wait for the employee. That is why it is so important to have immediate access to them. If an employee for instance has a break or serves a customer, he or she can quickly view the latest news and keeps up to date. 

4. Up-to-date contact list

Performing duties in a large company or a team requires cooperation. To keep it flowing, it is best to directly ask people who are responsible in a given area. The contact list is of great importance in this matter. An employee who has an access to it can immediately communicate with another person – be it an employee of another department or an employee of other store branches. It is very convenient and helpful in the daily functioning of the company. 

5. Internal social media

Internal social media is also important. The employee communication app for retail should be in its possession. Why? Thanks to this, employees are involved in the life of the company, and they can quickly publish valuable or interesting information. The application also supports the process of employee integration through chat groups created within the teams or projects. The social aspect is extremely important and should be nurtured in the company every day.  

The enormous support for your company

Employee communication app for retail is a reliable way for quick and efficient communication within the company. It supports not only the functioning of the entire company but also the activities of individual employees. Workai offers a solution of this kind. Thanks to it, access to news inside the company is also improved and each employee feels more aware of what is happening. That is why the app for retail is extremely helpful and worth every money.